/* Reply Desk dashboard — app-specific styles.
   Extends the site design system (style.css). No external resources. */

.app-header .wrap {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding-top: 0.75rem;
  padding-bottom: 0.75rem;
}

.shop-chip {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  font-size: 0.95rem;
  color: var(--slate-700);
}

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.82rem;
  font-weight: 700;
  padding: 0.3rem 0.75rem;
  border-radius: 999px;
  background: var(--green-100);
  color: var(--green-600);
  white-space: nowrap;
}

.status-pill .dot {
  width: 0.55rem;
  height: 0.55rem;
  border-radius: 50%;
  background: var(--green-600);
}

.status-pill.off {
  background: #FEE2E2;
  color: #B91C1C;
}

.status-pill.off .dot {
  background: #B91C1C;
}

.demo-banner {
  background: var(--amber-100);
  border-bottom: 1px solid #F5D78E;
  padding: 0.6rem 0;
  font-size: 0.88rem;
  color: #92400E;
  text-align: center;
}

.app-main {
  padding: 2rem 0 3rem;
}

.app-main h1 {
  font-size: 1.7rem;
  color: var(--navy-900);
  margin: 0 0 0.4rem;
  letter-spacing: -0.015em;
}

.app-sub {
  color: var(--slate-500);
  margin: 0 0 1.75rem;
  font-size: 1rem;
}

.stat-row {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1rem;
  margin-bottom: 2rem;
}

.stat-card {
  background: var(--white);
  border: 1px solid var(--slate-100);
  border-radius: var(--radius-md);
  padding: 1.1rem 1.25rem;
  box-shadow: var(--shadow-sm);
}

.stat-card .num {
  font-size: 1.8rem;
  font-weight: 800;
  color: var(--navy-900);
  display: block;
  line-height: 1.2;
}

.stat-card .lbl {
  font-size: 0.85rem;
  color: var(--slate-500);
}

.filter-tabs {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 1.5rem;
  flex-wrap: wrap;
}

.filter-tabs button {
  border: 1px solid var(--slate-200);
  background: var(--white);
  color: var(--slate-700);
  font-size: 0.92rem;
  font-weight: 600;
  padding: 0.5rem 1rem;
  border-radius: 999px;
  cursor: pointer;
}

.filter-tabs button[aria-selected="true"] {
  background: var(--navy-900);
  border-color: var(--navy-900);
  color: var(--white);
}

.review-card {
  background: var(--white);
  border: 1px solid var(--slate-100);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  margin-bottom: 1.5rem;
  overflow: hidden;
}

.review-card .card-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 1rem 1.4rem;
  border-bottom: 1px solid var(--slate-100);
  background: var(--slate-50);
}

.badge {
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  padding: 0.28rem 0.7rem;
  border-radius: 999px;
  white-space: nowrap;
}

.badge.needs {
  background: var(--amber-100);
  color: #92400E;
}

.badge.done {
  background: var(--green-100);
  color: var(--green-600);
}

.review-grid {
  display: grid;
  gap: 1.5rem;
  padding: 1.4rem;
}

@media (min-width: 56rem) {
  .review-grid {
    grid-template-columns: 1fr 1fr;
  }
  .review-grid .divider-v {
    display: block;
  }
}

.review-pane h3, .draft-pane h3 {
  font-size: 0.82rem;
  text-transform: uppercase;
  letter-spacing: 0.07em;
  color: var(--slate-400);
  margin: 0 0 0.7rem;
}

.stars {
  color: var(--amber-500);
  font-size: 1.05rem;
  letter-spacing: 0.1em;
}

.review-meta {
  font-size: 0.88rem;
  color: var(--slate-400);
  margin: 0.35rem 0 0.7rem;
}

.review-text {
  color: var(--slate-700);
  font-size: 0.98rem;
  margin: 0;
  line-height: 1.6;
}

.draft-box {
  width: 100%;
  min-height: 9rem;
  border: 1px solid var(--slate-200);
  border-radius: var(--radius-sm);
  padding: 0.8rem;
  font-family: inherit;
  font-size: 0.96rem;
  line-height: 1.6;
  color: var(--slate-900);
  background: var(--slate-50);
  resize: vertical;
}

.draft-box:not([readonly]) {
  background: var(--white);
  border-color: var(--navy-600);
  outline: 2px solid rgba(30, 74, 115, 0.15);
}

.draft-actions {
  display: flex;
  gap: 0.6rem;
  margin-top: 0.8rem;
  flex-wrap: wrap;
}

.btn-sm {
  padding: 0.55rem 1.1rem;
  font-size: 0.92rem;
  border-radius: 8px;
}

.btn-approve {
  background: var(--green-600);
  color: var(--white);
  border: 2px solid transparent;
  font-weight: 700;
  cursor: pointer;
  display: inline-block;
  text-decoration: none;
}

.btn-approve:hover {
  background: #03684d;
  color: var(--white);
}

.btn-edit {
  background: var(--white);
  color: var(--navy-900);
  border: 2px solid var(--slate-200);
  font-weight: 700;
  cursor: pointer;
}

.btn-edit:hover {
  border-color: var(--navy-700);
}

.draft-note {
  font-size: 0.85rem;
  color: var(--slate-400);
  margin-top: 0.7rem;
}

.connect-card {
  background: var(--white);
  border: 1px solid var(--slate-100);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  padding: 1.75rem;
  margin-bottom: 2rem;
  display: flex;
  gap: 1.25rem;
  align-items: flex-start;
  flex-wrap: wrap;
}

.connect-card .icon {
  width: 52px;
  height: 52px;
  border-radius: 14px;
  background: var(--green-100);
  color: var(--green-600);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1.5rem;
  font-weight: 800;
  flex-shrink: 0;
}

.connect-card.disconnected .icon {
  background: var(--slate-100);
  color: var(--slate-400);
}

.connect-card h2 {
  margin: 0 0 0.35rem;
  font-size: 1.15rem;
  color: var(--navy-900);
}

.connect-card p {
  margin: 0 0 1rem;
  color: var(--slate-500);
  font-size: 0.95rem;
}

.toast {
  position: fixed;
  bottom: 1.5rem;
  left: 50%;
  transform: translateX(-50%) translateY(1rem);
  background: var(--navy-900);
  color: var(--white);
  padding: 0.8rem 1.4rem;
  border-radius: 10px;
  font-size: 0.95rem;
  font-weight: 600;
  box-shadow: var(--shadow-lg);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.2s ease, transform 0.2s ease;
  z-index: 200;
  max-width: 90vw;
  text-align: center;
}

.toast.show {
  opacity: 1;
  transform: translateX(-50%) translateY(0);
}

.demo-tools {
  margin-top: 3rem;
  padding-top: 1.5rem;
  border-top: 1px dashed var(--slate-200);
  font-size: 0.85rem;
  color: var(--slate-400);
}

.demo-tools button {
  border: 1px solid var(--slate-200);
  background: var(--white);
  border-radius: 6px;
  padding: 0.35rem 0.8rem;
  font-size: 0.85rem;
  cursor: pointer;
  margin-right: 0.5rem;
}

.empty-state {
  text-align: center;
  padding: 3rem 1rem;
  color: var(--slate-500);
}

.empty-state .big {
  font-size: 2.5rem;
  margin-bottom: 0.5rem;
}

@media (max-width: 40rem) {
  .stat-row {
    grid-template-columns: 1fr 1fr;
  }
  .app-main h1 {
    font-size: 1.4rem;
  }
}

/* Escalation timeline (escalations.html) */
.timeline {
  list-style: none;
  margin: 0;
  padding: 0;
}
.tl-step {
  display: flex;
  gap: 0.9rem;
  padding: 0.55rem 0;
  border-bottom: 1px solid var(--border, #e5e7eb);
  align-items: flex-start;
}
.tl-step:last-child { border-bottom: 0; }
.tl-step::before {
  content: "";
  flex: 0 0 0.7rem;
  width: 0.7rem;
  height: 0.7rem;
  border-radius: 50%;
  margin-top: 0.3rem;
  background: #d1d5db;
}
.tl-step.ok::before { background: var(--green-600, #16a34a); }
.tl-step.miss::before { background: #dc2626; }
.tl-step.wait::before { background: var(--amber-500, #f59e0b); }
.tl-time {
  flex: 0 0 5.2rem;
  font-size: 0.8rem;
  color: #6b7280;
  white-space: nowrap;
}
.tl-body { font-size: 0.9rem; line-height: 1.45; }