About

About Reply Desk

A Dallas-Fort Worth service company for owner-run home-service shops. Missed calls answered, Google reviews replied to, and vendor bills audited.

Reply Desk was founded by Kunjar Bhaduri to solve three problems owner-run shops feel every week: calls that go unanswered, reviews that sit unanswered, and vendor bills that quietly grow. The company is based in Dallas-Fort Worth and serves shops in Dallas, Fort Worth, Plano, Irving, Arlington, Frisco, McKinney, Garland, and Grand Prairie.

How we work

  • Every service starts with a free check. The actual work is shown before anything is paid.
  • Nothing posts or sends without the shop's approval. Replies are drafted, not posted. Sequences are drafted, not sent.
  • Pricing is flat and published. No per-minute billing, no per-call charges, no surprise bills.
  • Work is done from public information and what the shop sends. No logins are ever needed.

Services

  • DFW Phone Desk: missed and after-hours calls answered, urgent ones escalated until a person confirms.
  • Reply Desk: a reply drafted for each new Google review.
  • Savings Desk: vendor contracts, insurance, and utility bills audited line by line.
  • Five more desks: estimate follow-up, invoice chasing, hiring help, review asks, and weekly posts.

Contact

Email kunjar@dfwreplydesk.com with the shop name and the free check wanted.