Every review answered.
An unanswered one-star review is the next customer's first impression of your shop. Reply Desk drafts a reply for each new Google review. The shop posts the ones it likes. Nothing posts without approval, and no login is ever needed.
See three replies for your own reviews first, free. No login, no account access, no card.
How replies work
- Replies are drafted by hand for each new Google review as it comes in.
- The shop posts the ones it likes. Nothing is ever posted without approval.
- Drafts never invent facts about a job and never argue with the reviewer.
- Work is done only from the public Google profile. No Google login is ever needed.
- For owner-run shops in Dallas, Fort Worth, Plano, Irving, Arlington, Frisco, McKinney, Garland, and Grand Prairie.
Free review-reply audit for one location
Count
A count of how many of your newest 30 Google reviews have an owner reply.
Prioritize
The reviews that still need a reply, most important first (low stars and recent first).
Draft
Ready-to-paste reply drafts for up to 3 of them, in a plain owner's voice. You post them if you like them.
Within 2 business days of your yes, you also get one short suggestion for keeping up with new reviews.
For missed calls, see DFW Phone Desk.
Or start with the Review Reply Sprint: $49
The free sample gives you draft replies for up to 3 of your reviews. If you have more than that sitting unanswered, the Sprint covers up to 10 of them. For a one-time $49, we write owner replies to up to 10 of your unanswered Google reviews and deliver them within 2 business days. We do not post anything. You read the replies and post the ones you like.
If you start Reply Desk after the Sprint, the full $49 comes off your first month. Reply Desk is $99 a month for your first 3 months with code REPLYDESK99, then $149 a month, so the Sprint makes the first month $50. If you do not start, nothing further is charged, and the replies are yours to keep and post whenever you like.
Book the Review Reply Sprint: $49 one-time
Price
"AI replies sound like AI. Yours will sound like you."
Reply Desk is $149 a month, or $99 a month for your first 3 months, and the audit is free: you read 3 real drafts of your own reviews before you pay anything. Every new Google review gets a drafted reply, and there is no monthly cap on how many. One Tap Only, a review management service, charges $199 a month for up to 50 replies a month. Reply Desk charges less and does not stop at 50.
$149/month
Signups through January 31, 2027 are $99 a month for the first 3 months with code REPLYDESK99, then $149 a month.
If you ask within your first 30 days, you get that month back. No form, no exit interview.
How to start
Email kunjar@dfwreplydesk.com to request the free review-reply audit. Send your shop's name and city. Introductory pricing ($99 a month for your first 3 months) applies to signups through January 31, 2027.
Questions owners ask
How much is Reply Desk?
Reply Desk is $149 a month. Signups through January 31, 2027 are $99 a month for the first 3 months with code REPLYDESK99, then $149 a month. The review-reply audit is free. There is no monthly cap on the number of reviews we draft replies for.
Do you need my Google login, and do you post replies for me?
No to both. Work is done only from your public Google profile. You post the replies you like, and nothing is ever posted without your approval.
What is in the free review-reply audit?
It covers one location. Within 2 business days of your yes, you get a count of how many of your newest 30 Google reviews have an owner reply, the reviews that still need a reply (low stars and recent first), ready-to-paste reply drafts for up to 3 of them, and one short suggestion for keeping up with new reviews. You will not need a login or a card.
How should I reply to a bad Google review? | Should I reply to good reviews too? | Our audit of at least 157 unanswered reviews at 15 DFW shops
By trade: HVAC, plumbing, electrical, garage door