Review replies, answered calls, and bill audits for owner-run shops in Frisco
I'm Kunjar Bhaduri. I run Reply Desk, DFW Phone Desk, and Savings Desk from Dallas for owner-run shops across the metroplex, including Frisco. Everything runs by phone and email, so there is no login, no card, and no visit. Each desk starts with a free check.
Frisco is full of owner-run shops competing on the same search pages, and a homeowner choosing between two similar listings will read the recent reviews before calling. Reply Desk drafts a reply to each new Google review as it comes in, and you post the ones you like. I never post anything myself. The free review-reply audit covers one location and arrives within 2 business days: how many of your newest 30 reviews have an owner reply, the ones that still need one with low stars and recent first, ready-to-paste drafts for up to 3, and one short suggestion for keeping up with new reviews. I work only from your public Google profile, so there is no login and nothing to install.
"AI replies sound like AI. Yours will sound like you." The cheap AI tools run $10 to $25 a month and write like robots. The review software runs $75 to $599 a month and still makes you do the work. The agencies start at $500 a month. Nobody else writes owner-voice replies by hand at a flat $99 to $149 a month, and nobody does the work free first. You read 3 real drafts of your own reviews before you pay anything.
Reply Desk is $149 a month. Signups through January 31, 2027 are $99 a month for the first 3 months with code REPLYDESK99, then $149 a month.
What happens to your calls on a busy day
DFW Phone Desk starts with a free check of how your line treats callers when you cannot answer. With your written yes, I place 3 test calls to your main line at times you pick. If someone answers, I say right away that this is the test call you asked for, thank them, and hang up. I never pose as a customer and never ask for a quote. Within 1 business day of the third call you get a one-page note: the time of each call, whether it was answered, how many rings before pickup, and what your voicemail told the caller if there was one. No recordings, no follow-up calls, and no login. If you don't pick times, I don't call.
"Flat $149. No meter. Your best month costs the same as your slowest." Every competitor bills by the minute, the call, or the caller. Ruby charges $3.45 to $5.00 a minute, and Smith.ai charges $7 to $10 a call. Ours never moves with call volume. And the free check is proof first: you hold a one-page report on your own line before you pay anything.
DFW Phone Desk answers the calls you miss for $69/month for your first 3 months for signups through January 31, 2027, then $149/month.
The bills you signed once and never read again
Savings Desk is a free audit of what your shop spends every month: vendor contracts, insurance, utility bills. Email me your two most recent utility bills, your insurance declarations page, and whatever vendor contracts you can find. Black out account numbers if you like. Within 5 business days you get a one-page note. For each finding it shows the line it came from and the dollar amount per year. I never contact your vendors, never change anything, and never share your numbers. You decide what to do with the findings.
"They take half your savings for years. I take a quarter of year one." The industry standard is 50 percent of savings for 12 to 60 months. On $10,000 a year of found savings, that is $5,000 a year for up to five years, or $25,000 total. Ours is $2,500, once. The audit is free, and you confirm each finding in writing before anything is owed. No confirmation, no fee.
Savings Desk has no up-front fee. If the audit finds savings, I take 25% of the first year's savings. If it finds nothing, you pay nothing. You confirm each finding in writing before anything is owed. No confirmation, no fee.
How to start
Email kunjar@dfwreplydesk.com to request a free check. Send your shop's name and city, and name the check you want (the missed-call check, the review-reply audit, or the savings audit). Introductory pricing ($69 a month for Phone Desk and $99 a month for Reply Desk, each for your first 3 months) applies to signups through January 31, 2027.
Trades I serve in Frisco
I work with HVAC, plumbing, electrical, and garage door shops in Frisco and across DFW. Everything runs by phone and email, so there is no visit needed.
Questions owners ask
- Should I reply to good reviews too?
- How does the free missed-call check work?
- What's in the free savings audit?
Contact
Kunjar BhaduriReply Desk, DFW Phone Desk, and Savings Desk
kunjar@dfwreplydesk.com