Answered calls, review replies, and a look at the bills for electricians in Dallas-Fort Worth
I'm Kunjar Bhaduri. I run Reply Desk, DFW Phone Desk, and Savings Desk from Dallas for owner-run shops like yours.
An electrician's calls cluster around work that cannot wait. Power out after a storm. A panel that smells wrong. A breaker that keeps tripping with a house full of people. When you are inside a panel with both hands busy, the phone goes to voicemail, and that caller starts dialing down the list.
DFW Phone Desk starts with a free check of what a caller hears when you cannot answer. You say yes in writing, then I call your main line 3 times at hours you pick. I tell whoever answers right away that this is the test call you asked for, then I thank them and hang up. I never pretend to be a customer and I never ask for a quote. Within 1 business day of the third call you get a one-page note for each call: the time, whether it was answered, how many rings before pickup, and what the voicemail said if there was one. There are no recordings, no follow-up calls, and no login.
"Flat $149. No meter. Your best month costs the same as your slowest." Every competitor bills by the minute, the call, or the caller. Ruby charges $3.45 to $5.00 a minute, and Smith.ai charges $7 to $10 a call. Ours never moves with call volume. And the free check is proof first: you hold a one-page report on your own line before you pay anything.
DFW Phone Desk answers the calls you miss for $69/month for your first 3 months for signups through January 31, 2027, then $149/month.
The reviews a homeowner reads first
Electrical work is trust work. A homeowner who lets someone into their panel has already decided to believe in that person, and the review they leave afterwards says so, for better or worse. Reply Desk drafts a reply to each new Google review as it comes in, and you post the ones you like. I never post anything myself. It starts with a free review-reply audit for one location, delivered within 2 business days: how many of your newest 30 reviews have an owner reply, which ones still need one with the most important first, and ready-to-paste drafts for up to 3. The drafts never invent facts about a job and never argue with the reviewer. I work only from your public Google profile, so there is no login and nothing to install.
"AI replies sound like AI. Yours will sound like you." The cheap AI tools run $10 to $25 a month and write like robots. The review software runs $75 to $599 a month and still makes you do the work. The agencies start at $500 a month. Nobody else writes owner-voice replies by hand at a flat $99 to $149 a month, and nobody does the work free first. You read 3 real drafts of your own reviews before you pay anything.
Reply Desk is $149 a month. Signups through January 31, 2027 are $99 a month for the first 3 months with code REPLYDESK99, then $149 a month.
Where the monthly money goes
An electrical shop's bills renew themselves every month: insurance, the utility plan, merchant processing, uniforms, waste, pest control. The contracts get signed once and filed away. Savings Desk is a free audit of those bills, read line by line. Send your two most recent utility bills, your insurance declarations page, and whatever vendor contracts you can lay hands on. Black out account numbers if you like. Within 5 business days you get a one-page note that shows each finding with the line it came from and its dollar amount per year. Findings only. I never contact your vendors and never change anything.
"They take half your savings for years. I take a quarter of year one." The industry standard is 50 percent of savings for 12 to 60 months. On $10,000 a year of found savings, that is $5,000 a year for up to five years, or $25,000 total. Ours is $2,500, once. The audit is free, and you confirm each finding in writing before anything is owed. No confirmation, no fee.
Savings Desk has no up-front fee. If the audit finds savings, I take 25% of the first year's savings. If it finds nothing, you pay nothing. You confirm each finding in writing before anything is owed. No confirmation, no fee.
How to start
Email kunjar@dfwreplydesk.com to request a free check. Send your shop's name and city, and name the check you want (the missed-call check, the review-reply audit, or the savings audit). Introductory pricing ($69 a month for Phone Desk and $99 a month for Reply Desk, each for your first 3 months) applies to signups through January 31, 2027.
Where I work
I serve owner-run electrical shops across Dallas-Fort Worth, including Dallas, Fort Worth, Plano, Irving, Arlington, Frisco, McKinney, Garland, and Grand Prairie. Everything runs by phone and email, so I don't need to come by.
Questions owners ask
- How does the free missed-call check work?
- How should I reply to a bad Google review?
- How much is Savings Desk?
Contact
Kunjar BhaduriReply Desk, DFW Phone Desk, and Savings Desk
kunjar@dfwreplydesk.com