Bill audits, review replies, and answered calls for owner-run shops in Plano
I'm Kunjar Bhaduri. I run Reply Desk, DFW Phone Desk, and Savings Desk from Dallas for owner-run shops across the metroplex, including Plano. Everything happens by phone and email, so there is no visit, no login, and no card. Each desk starts with a free check.
A Plano shop runs on thin margins the same as anywhere, and the bills that renew themselves every month are the same ones that eat those margins: insurance, utilities, merchant processing, uniforms, waste, pest control. Savings Desk is a free audit of those bills, read line by line. Email me your two most recent utility bills, your insurance declarations page, and the vendor contracts you can lay hands on. Black out account numbers if you like, I only need the line items and totals. Within 5 business days you get a one-page note with each finding, the line it came from, and its dollar amount per year. I never contact your vendors, never change anything, and never share your numbers.
"They take half your savings for years. I take a quarter of year one." The industry standard is 50 percent of savings for 12 to 60 months. On $10,000 a year of found savings, that is $5,000 a year for up to five years, or $25,000 total. Ours is $2,500, once. The audit is free, and you confirm each finding in writing before anything is owed. No confirmation, no fee.
Savings Desk has no up-front fee. If the audit finds savings, I take 25% of the first year's savings. If it finds nothing, you pay nothing. You confirm each finding in writing before anything is owed. No confirmation, no fee.
Replies on the reviews Plano customers read
Plano customers research before they call. The recent Google reviews on your profile are doing your selling before you pick up the phone. Reply Desk drafts a reply to each new review as it comes in. You post the ones you like. I never post anything myself. It starts with a free review-reply audit for one location, delivered within 2 business days: how many of your newest 30 reviews have an owner reply, the ones that still need one with low stars and recent first, and ready-to-paste drafts for up to 3. I work only from your public Google profile. There is no login and nothing to install.
"AI replies sound like AI. Yours will sound like you." The cheap AI tools run $10 to $25 a month and write like robots. The review software runs $75 to $599 a month and still makes you do the work. The agencies start at $500 a month. Nobody else writes owner-voice replies by hand at a flat $99 to $149 a month, and nobody does the work free first. You read 3 real drafts of your own reviews before you pay anything.
Reply Desk is $149 a month. Signups through January 31, 2027 are $99 a month for the first 3 months with code REPLYDESK99, then $149 a month.
The calls you miss while you are working
DFW Phone Desk starts with a free check of what your callers hear when you cannot answer. You say yes in writing, then I call your main line 3 times at hours you pick. I tell whoever answers right away that this is the test call you asked for, thank them, and hang up. I never pretend to be a customer and never ask for a quote. Within 1 business day of the third call you get a one-page note: the time of each call, whether it was answered, how many rings before pickup, and what the voicemail said if there was one. No recordings, no follow-up calls, and if you don't pick times, I don't call.
"Flat $149. No meter. Your best month costs the same as your slowest." Every competitor bills by the minute, the call, or the caller. Ruby charges $3.45 to $5.00 a minute, and Smith.ai charges $7 to $10 a call. Ours never moves with call volume. And the free check is proof first: you hold a one-page report on your own line before you pay anything.
DFW Phone Desk answers the calls you miss for $69/month for your first 3 months for signups through January 31, 2027, then $149/month.
How to start
Email kunjar@dfwreplydesk.com to request a free check. Send your shop's name and city, and name the check you want (the missed-call check, the review-reply audit, or the savings audit). Introductory pricing ($69 a month for Phone Desk and $99 a month for Reply Desk, each for your first 3 months) applies to signups through January 31, 2027.
Trades I serve in Plano
I work with HVAC, plumbing, electrical, and garage door shops in Plano and across DFW. Everything runs by phone and email, so there is nothing to install and no visit needed.
Questions owners ask
- How much is Savings Desk?
- Should I reply to good reviews too?
- How does the free missed-call check work?
Contact
Kunjar BhaduriReply Desk, DFW Phone Desk, and Savings Desk
kunjar@dfwreplydesk.com